Your Flood Claim Is Separate
A typical homeowners policy does not cover outside water that rises into the house. That protection normally comes from an NFIP or private flood policy, so confirm with your agent which one you carry. Either way, the adjuster will want proof of what was damaged before it left the house.
A photo set, the moisture log and a room-by-room list of what was thrown out all make the claim easier to settle. Ask for those records in writing at the end of the job. If the adjuster has not visited yet, ask your carrier whether cleanup can start, since waiting weeks with wet walls only makes the loss bigger.
Dispatcher tip: Before the debris pile goes out, take a photo of the waterline on a wall and cut a small swatch of carpet and pad to keep. Adjusters ask for both constantly.